Customer Satisfaction in The Banking Industry: An Empirical Analysis of Product and Service Quality at Eka Metro Bank: STUDY OF THE IMPLEMENTATION OF BUSINESS ETHICS PRACTICES IN THE OPERATIONS OF THE DIGITAL ONLINE SHOP LINSHOP. JAVOK [Internet]. 30 Desember 2025 [dikutip 13 Agustus 2026];4(2):23-37. Tersedia pada: https://journal.poltekelbajo.ac.id/index.php/javok/article/view/195