“PERAN PRAMUSAJI DALAM MENANGANI GUEST COMPLAINTS DI RESTORAN SANGKAR LOBSTER HOTEL LOCCAL COLLECTION”. Jurnal Akademisi Vokasi, vol. 1, no. 1, Dec. 2022, pp. 38-48, http://journal.poltekelbajo.ac.id/index.php/javok/article/view/10.